Policies Update

Posted: May 20th, 2020

Time out from sexy and let's get serious real fast (then we will go back to sexy). For our fabulous guests coming to Swingers Break this weekend at Secrets Hideaway Resort and Spa, we wanted to pass along some information so we can all plan accordingly. If you are able to head to Secrets earlier, we are recommending you do that.


Due to COVID-19, CDC has established guidelines that we will adhere to for the safety of our guests and staff. You may experience a longer than normal check in process. Please read the following:


Everyone must show ID and sign our COVID-19 waiver, those with no ID or refusal to sign will be denied entry.


Each guest as they arrive will be required to have their temperature checked before entering our resort. Should a guest have a fever, they will be turned away - please make sure that if you are not feeling well to stay home and join us at a later time.


Secrets policy regarding cellphones will be strictly enforced; NO CELLPHONES, NO PICTURES OR VIDEOS. If this is violated, you will be asked to leave the premises and forfeit all monies associated with your stay.


Social distancing will be practiced per the CDC guidelines- no more that 10 people in a group and each group must be 6 feet apart.


There will be absolutely NO standing or lingering at the Tiki Hut outdoors, there will be two (2) areas that our guests can order food and a cocktail to take back to your sitting area. We will have added staff to come around and take your order so you have a more enjoyable and relaxing time with us.


If you have any questions regarding the added policies that have been put in place, please email pr@secretsfl.com and Holly will be able to assist you.


We have an exciting weekend planned for our guests! Thank you in advance for your patience and understanding during this time. We sure did not make the rules, however it is our job to follow them. Help us make Secrets a great time this weekend by respecting the rules that have been added to our Secrets policy per the COVID-19 CDC regulations. We look forward to great Memorial Weekend.

ktt10